Refund policy

Refund & Return Policy – HOSHI

We want you to be satisfied with your purchase. If something is not right, here is how we handle returns and refunds:

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be in its original packaging.

  • Proof of purchase is required.

Some items are non-returnable:

  • Gift cards

  • Sale or discounted items

  • Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
Please contact us at: Hoshidropcontact@gmail.com

How to start a return

Email us at: Hoshidropcontact@gmail.com with your order number and reason for return.